Shipping & Delivery
Thanks for shopping with futelle.com. Email: service@futelle.com
● Orders over $99: Free Standard Shipping
At Futelle, we aim to provide fast, transparent, and reliable shipping so you can shop with peace of mind.
| ORDER VALUE | SHIPPING COST |
| Orders Under $99 | $7.99 |
| Orders of $99 or More | FREE |
How Long It Takes
Your total delivery time is made up of two parts:
Processing: Getting your order ready (1–5 business days).
Shipping: Time in transit to your address.(5–10 business days).
Once your order ships, you'll get a tracking link via email.
* If an item is out of stock, we’ll contact you to arrange a replacement or refund.
* For multi-item orders, available items ship first.
Estimated International Shipping Times
We partner with reliable international couriers to ensure timely delivery:
| Shipping Method | Country | Total Delivery Time |
| Standard Shipping | United States | 6-15 Days(business days) |
⚠️ These are estimated times. Please refer to your tracking information for the most accurate updates.
HOW CAN I GET MY TRACK&TRACE CODE?
Once your order has been filled, you will receive a Shipping Notification email. This email will include your tracking number and a link to check order status. You can also go to your account page to check order status. In some instances, carrier's tracking information may only be available in 1-2 business days after the order is shipped.
Please contact customer service immediately to change your address before the shipment. Once the items are shipped, the address cannot be changed.
WILL MY PACKAGE BE DELIVERED TO MY HOUSE OR TO THE POST OFFICE FOR ME TO PICK IT UP?
Your order will arrive at your house. There may be exceptions that door-to-door delivery service is not provided in particular cities / areas / countries, though this is rare.
Any Query, Pls contact via E-mail: service@futelle.com, our customer service team will response ASAP.