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+86 13217900597
Contact Us
We love to hear from you. Our team is here to answer your questions and share styling tips. Feel free to reach out — we are always ready to assist.
We'd love to hear from you!
Email: service@futelle.com
Phone: +86 13217900597
Address: Unit B13189, Guangzhou Xinbaijia Small Commodities MarketEast Side of Jingxi Bridge, Baiyun DistrictGuangzhou, Guangdong, China(This is our registered address and is not a return address.)
Return Center: If you need to return an item, please refer to our Return Policy for detailed instructions and the dedicated returning address.
Customer Service Time: 9 AM-6 PM (UTC+8), Monday-Friday Business Day.
We generally reply to emails within 24 hours. During peak periods, responses may take up to 48 hours.
Please note our office is closed on weekends and public holidays, which may lead to slight delays.
When contacting us, kindly use the email address linked to your order and include your order number in your message.